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Bedior Home Textiles

Legal

Privacy policy

What we collect when you shop with Bedior, why we need it and how we keep it safe — in plain language.

Last updated

On this page
  1. 1. What we collect
  2. 2. How we use it
  3. 3. Who we share it with
  4. 4. Cookies
  5. 5. How long we keep it
  6. 6. Your choices
  7. 7. Keeping it safe
  8. 8. Changes to this policy

1. What we collect

We only collect what we need to deliver your order and look after you:

  • Order details — your name, mobile and WhatsApp number, email (optional), delivery address, city and anything you add in the order note.
  • Messages — what you send through our contact form or WhatsApp.
  • Browsing data — basic, anonymous information such as pages visited and device type, collected through cookies.

We never ask for or store card or bank details on this website. Payment is arranged on the confirmation call.

2. How we use it

  • To call you, confirm your order and arrange payment.
  • To deliver your order and share its details with you on WhatsApp.
  • To reply to your questions and handle replacements.
  • To send offers and new collections — only if you’ve subscribed, and you can unsubscribe at any time.
  • To understand how the site is used so we can improve it.

3. Who we share it with

We don’t sell your personal information. We share only what’s needed with:

  • Courier partners — your name, phone number and address, to deliver your order.
  • Service providers — such as our email, messaging and website hosting tools, who process data on our behalf.
  • Authorities — where the law requires it.

4. Cookies

We use essential cookies and your browser’s storage to remember your bag, chosen city and preferences. With your consent, we also use analytics cookies to see which pages are popular. You can clear or block cookies in your browser settings; your bag may then be emptied.

5. How long we keep it

We keep order records for as long as needed for accounting and legal purposes, usually up to 5 years. Messages are kept for up to 2 years.

6. Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Call or WhatsApp us on 0300 1234567 or message us on WhatsApp and we’ll respond within 7 working days.

7. Keeping it safe

Our website uses an encrypted (HTTPS) connection, and only staff who need your details to handle your order can see them.

8. Changes to this policy

If we update this policy, we’ll change the date at the top of this page. For important changes, we’ll also let subscribers know by email.