Frequently asked questions

No. There’s no online payment on Bedior. Place your order, and we call you to confirm the details and share payment details. We dispatch once payment is received.

Usually within 2 working hours, Monday to Saturday between 10am and 8pm, at the time you chose when ordering. Orders placed after hours are called first thing the next working day.

We’ll try twice more and send you a WhatsApp message. If we can’t reach you within 48 hours, the order is cancelled — you can always place it again.

Yes, any time before it’s dispatched. Tell us on the confirmation call or message us on WhatsApp with your order number.

We announce seasonal codes on the site. Enter a code on the place-order page before you place your order.

Usually 2–5 working days after we confirm your order, depending on your city. See delivery times by city.

Delivery is free on orders over Rs. 5,000. Below that, it’s a flat Rs. 350 anywhere in Pakistan.

We deliver to most cities and towns across Pakistan. If yours isn’t listed when you order, choose “Other city” and we’ll confirm on the call.

We WhatsApp you your order details and payment details. Once your order is dispatched, we send the courier’s name and tracking number so you can track the parcel on the courier’s website.

Sateen is smooth with a soft sheen. Percale is crisp, matte and breathable, so it stays cool in summer.

It’s the number of threads woven into one square inch. Fibre quality matters just as much — a well-made 200–300 TC long-staple cotton sheet outlasts a cheap high-TC one.

Our bedsheets come in several fabrics, including cotton percale, cotton sateen, linen blends and printed cotton. Every product page lists the exact fabric.

Our prints use reactive dyes and are colour-fast. To keep colours bright, wash cold, inside out, and dry in shade.

We photograph in natural light, but screens vary. If you’re matching a room, ask us on WhatsApp for extra photos.

Single fits a 3.5 × 6.5 ft mattress, Double a 5 × 6.5 ft and King a 6 × 6.5 ft. Open the size guide for exact measurements.

Yes — fitted sheets are available on request for most sets and fit mattresses up to 10″ deep. Mention it in your order note or on the call.

One flat bedsheet plus pillow covers: one with a Single set, two with Double and King. Each product page lists exactly what’s included.

Machine wash cold (30°C) on a gentle cycle, inside out. Dry in shade and warm-iron while slightly damp. Avoid bleach.

We recommend dry cleaning for velvet and heavily embroidered bridal pieces. Each product page has its own care instructions.

Yes — book a free video consultation on WhatsApp and our stylists will show you the sets and help you choose.

Bridal bedding comes in a keepsake gift box. For other orders, add “gift wrap” in your order note and we’ll do our best.

Yes. Call or WhatsApp us on 0300 1234567 with quantities and timelines and we’ll send a quote.

Message us on WhatsApp within 48 hours with your order number and a few photos. Once you send the original item back, we’ll arrange a replacement at no cost.